Ms. Rita Nag Chowdary

RitaMs. Rita Nag Chowdary, Head of Operational Excellence, BA Continuum India

Rita is the Head of Operational Excellence at BA Continuum India, a 100% subsidiary of Bank of America. Prior to this, she was heading the Global Consumer Banking & Card Operations, where she guided the operations to grow from 700 to 3300 associates in 4 years. Rita has lead Team ASPIRE (Corporate Social Responsibility) at BA Continuum for six years, is an active member of the Diversity Council and an Executive Coach.

Rita joined BA Continuum in May 2005. Before this, she has worked with Standard Chartered Bank, GE Capital International Services, Citibank, Army Welfare Housing Organization and HDFC.

Rita has over 25 years of experience in various functions like Mortgage Credit, Customer Service and Collections and Consumer Banking and Card Operations.

Rita’s hobbies include trekking, traveling and reading fiction.

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